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Image of A Guide to Computer User Support for Help Desk and Support Specia
 

A Guide to Computer User Support for Help Desk and Support Specia

Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS; 6E. This useful guide


 
Image of A+ Guide to Managing & Maintaining Your PC (with 2 Terms (12
 

A+ Guide to Managing & Maintaining Your PC (with 2 Terms (12

This step-by-step; highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews; A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrat